There are many trustworthy and reliable cell phone service providers like assurance wireless and safelink wireless but what you need to understand is that not all providers are the same. The main reason you are reading this article is probably because you have been played by your current service provider and if you ask around, you will realize that almost everyone you know has had at least one painful experience with their cell phone service provider. Everyone has a story about how they were on hold for hours with customer service arguing about inflated charges on their bills. Most people tend to give up this fight and just pay the charges in the end because they need to use their cell phones but what you need to realize is that cell phone providers need you and if you can hold your ground a little bit, you will be able to get them to co-operate.
It is quite common for service providers to make mistakes in their billing and if you claim that you have never received an erroneous bill from your provider, you either haven't checked your bill properly or you are lying. Just imagine overcharging a million subscribers $1 converts to a million dollars. But, this article is more about the things that service providers hide from you than anything else. Let's take a look at some of these things:
1. The biggest secret among service providers is that they make mistakes all of the time. They may be charging you for free minutes and not giving you any at the same time, they may be overcharging you for national calls, etc. But just because you can't understand the bill doesn't mean you can let it go. Not all service providers know what they're doing. You need to be vigilant and scrutinize your bill every month.
2. Another thing that most providers hide is the fact that you are legally allowed to change your provider if they raise their call rates or change anything related to your account. In such situations, they are obligated to release you from your contract with any penalties if you so desire.
3. Lastly, most service providers usually have lower plans than what they advertise for. These plans are only disclosed to subscribers who are serious about cancelling their accounts or subscribers that hardly use their cell phones. If you can negotiate properly with your service provider, you too should be able to get a great deal. Don't negotiate too much though as they may just accept your request and cancel your account leaving you without a cell phone.